Privacy Policy

This privacy policy outlines how prestige2u.com.my collects, uses, and protects any information you provide when using our website.

At prestige2u.com.my, we are dedicated to protecting your privacy. If we request certain information by which you can be identified while using this website, you can be confident that it will be used solely in accordance with this privacy statement.

We may revise this policy occasionally by updating this page. Please review this page periodically to ensure that you are satisfied with any changes.
This policy is effective as of Tuesday, June 4, 2024.

Information We Collect

We may collect the following information:

Name and contact details (e.g., phone number, email address)
Demographic information (e.g., postcode, preferences, interests)
Vehicle details when booking services
Other information relevant to customer surveys, promotions, or offers

How We Use the Information

We collect this information to:

Process your bookings, orders, or service requests
Improve our products and services
Send promotional emails or updates related to your interests
Contact you for feedback or customer support
Ensure internal record keeping and compliance with regulations

Security

We are committed to ensuring your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

Cookies

Our website uses cookies to analyze web traffic and improve user experience. You can choose to accept or decline cookies in your browser settings.

Refund & Exchange Policy

At Prestige Carcare (operating via prestige2u.com.my), all purchases made through our website are non-refundable. However, we strive to ensure customer satisfaction and flexibility.

Your purchased item or service remains valid for one (1) year from the date of purchase.
You may exchange it for another item or service of the same value within the validity period.
If the selected replacement item has a higher value, the price difference must be paid.
No cash refunds will be provided.
Terms & Conditions apply.

We encourage customers to review all details carefully before confirming their purchase. If you have any issues or require assistance, please contact our customer support team.